Visit Napa Valley
Visit Napa Valley

Job Opportunities

The Napa Valley - a legendary place, full of legendary people.
Would you like to be legendary?

 

About Us

Our mission is to promote, protect, and enhance the Napa Valley's position as America's premier wine, food, arts, and wellness destination. Through destination marketing, our work brings visitors, improves the economy, and creates jobs throughout the valley. With a staff of 22 directed by an 18-member board, our team excels at what we do.

In short, we're a small group of nice people, working in a nice place, with high standards for quality.

 

Current Opportunities

Sales Manager, Travel Trade

Reports To: Vice President, Sales
Posted: July 2018

Summary:
Key activities include support and development of trade programs for domestic and international trade markets in collaboration with consumer marketing and PR programs, managing trade collateral creation and distribution, trade relations management, trade event planning and support, and special projects as assigned.

Duties and Responsibilities:

Essential job functions include, but are not limited to the following:

  • Develop and manage relationships with target International & Domestic trade organizations with focus on the North America travel trade market (Visit CA, SF Travel, Virtuoso, Signature Travel Network, etc.)
  • Liaise with partners and consumer marketing to coordinate co-op ad and marketing program opportunities for the trade market
  • Partner relationship building and maintenance in collaboration with the Sales Team and the Partner Relations Manager
  • Develop and coordinate domestic trade familiarization trips for FIT, luxury leisure, tour operators, product manager and travel agents
  • Tradeshow and sales mission attendance and support as needed
  • Manage travel trade relationship building with receptive operators, tour operators, and travel agent networks through domestic and international trade marketing missions (VNV, VC, SFTA)
  • Maintain in-depth knowledge of travel trade market trends
  • Maintain and modify Simpleview CRM with clean and accurate data, and generate trade activity reports as a joint effort between all departments
  • Coordinate special communications projects to trade and partners as needed
  • Provide social media & networking support as it pertains to trade


Requirements - Skills:

  • Knowledge of facilities and services provided by Napa County's visitor- serving industry is preferred. Knowledge of the needs of meeting planners.
  • Ability to exercise initiative, sound judgment and diplomacy in all VNV-related matters, including negotiation of contractual agreements.
  • Ability to communicate clearly and effectively in writing and verbally in English and make public speaking appearances.
  • Ability to make presentations to small and large groups.
  • Ability to establish and maintain an effective working relationship with employees, management, partners and the general public.
  • Must be able to travel domestically and internationally as needed.
  • Work hours may sometimes reflect operating hours of designated markets.
  • Working knowledge of Microsoft Office products, specifically, Outlook, Word, Excel, PowerPoint and Simpleview CRM.
  • Previous experience in sales and trade show management including project management, promotion of events and programs, industry attendance organization, event coordination, etc.
  • Ability to work independently, handle multiple tasks and meet deadlines.


Requirements - Experience and Education:

  • 3-5 years Hotel, DMO or sales experience required.
  • Education equivalent to a Bachelor's Degree in business, marketing, recreation, tourism or related field.


This position will require significant travel. Salary is negotiable depending on experience and qualifications. Benefits include full health care coverage, participation in the VNV retirement plan, paid vacation and sick leave, and paid holidays. This position is subject to at-will employment status.


Apply via email to TeresaS@VisitNapaValley.com cover letter, resume and a minimum of three professional references.

 

 

Sales Associate - Group

Reports To: Vice President, Sales
Posted: July 2018

Summary:
This position is responsible for supporting sales team with all aspects of sales and distributing sales and service leads for the Wedding Market. Key activities will also include administrative support to the Sales Managers and special projects as assigned.

Duties and Responsibilities:

Essential job functions include, but are not limited to the following:

  • Assist Sales Managers in coordinating client familiarization trips and site visits as needed
  • Maintains CRM with clean and accurate data, provides support with training and data integrity as it relates to sales database
  • Management of logistics for tradeshow and sales mission events that the Visit Napa Valley sales team is responsible to coordinate and attend. Duties include but are not limited to registration management for all VNV sales events, site selection for sales missions, management of online registration system for trade shows, management of booth registration, partner coordination, coordination of show logistics which includes acquisition of giveaways, booth fixtures, furniture, accessories, set-up and tear down, F & B, and shipping; management of all aspects to stay within budget.
  • Manage the inventory, printing, distribution, and tracking of sales marketing materials, giveaways, wine and collateral that are required for all sales team activities.
  • Desired competency with SimpleView CRM or like CRM database management system and other online registration management systems.
  • Provide CRM database management, administrative support for sales managers, project work and other administrative duties as needed.
  • Coordinate tasks for the sales team, to include mailing collateral, sales giveaways, data input and follow up and other tasks as needed
  • Maintain thorough product knowledge of the destination including the general area, hotels, wineries and services partners
  • Ensure effective communication is maintained with clients, hotels, and Visit Napa Valley partners and staff
  • Exhibit a positive and involved team attitude
  • Contribute to the overall success of the organizations goals
  • Ability to work with people at all levels
  • Provide day-to-day proactive and reactive administrative support to sales team
  • Wine and Culinary knowledge preferred but not required
  • Must be able to lift 35 pounds, or case of wine
  • Strong organizational, interpersonal, written and verbal skills required
  • Strong computer skills are required; Word, Excel and PowerPoint
  • Some travel required


Requirements:

  • Minimum of 2-4 years experience in hospitality industry or destination management organization
  • Familiarity with trends in travel, wine, hospitality, and preferably the Napa Valley
  • Ability to create inspired and personable stories that suit the Napa Valley brand a plus
  • Familiarity with Wedding Industry preferred
  • Excellent oral and written communication skills, including the ability to express a warm, witty, sophisticated voice across all of our platforms
  • Positive, energetic, enthusiastic, organized, detail-oriented team player
  • Proficiency in MAC platform, Google Mail & Calendar, Microsoft Office
  • Experience with Simpleview CRM is preferred
  • Excellent grammar, expert attention to detail
  • 4-year college degree preferred


Apply: Qualified candidates may send resume and cover letter to TeresaS@VisitNapaValley.com.

 

 

Marketing Associate 

Reports To: Director of Marketing 
Posted: July 2018

Summary:
This position is responsible for supporting VNV marketing and communication programs with partner outreach for itineraries, web and social media content. Will provide administrative support to the marketing team and related activities.   

Duties and Responsibilities:

Essential job functions include, but are not limited to the following:

Marketing

  • Maintain events in CRM for website promotion and proactively seek content
  • Perform website directory audits based on editorial calendar content
  • Gather or develop industry content from all departments for B2B campaigns
  • Provide support with social media community management and content execution
  • Assist with fulfillment of strategic partner promotions
  • Coordinate marketing materials with the Napa Valley Welcome Center
  • Assist with the digital assets management system
  • Provide support in creation of presentations

Communications

  • Primary support for FAM tours and media/influencer itineraries
  • Execute partner queries for media leads and events
  • Support press kit assembly and gift needs

Administrative

  • Coordinate Marketing Committee and other meetings: secure location, invite, minutes, follow-up and track in CRM
  • Manage branded collateral and merchandise inventory and department usage 
  • Organize marketing team partner site visits
  • Coordinate monthly dashboard and ad hoc metric reports for promotions
  • Provide miscellaneous support in CRM database, ensuring data inputted by marketing team is clean and accurate
  • Develop relationships with VNV partners to become familiar with Napa Valley product and services pertinent to tourism and marketing functions
  • Assist in special projects as needed, act as back up when team members are out of the office


Requirements:

  • 1-3 years previous experience in marketing, tourism or related industry
  • Bachelor’s Degree preferred
  • Proficient in English. Excellent oral, written and personal communication skills
  • Proficient Computer Skills: Mac preferred, Microsoft Office specifically Power Point
  • Proficient on Social Media channels: Facebook, Instagram, Pinterest, Twitter, other
  • General knowledge of customer relationship management (CRM) and web content management systems (CMS) (VNV’s vendor is Simpleview)
  • Familiarity with trends in social media, publishing and content marketing
  • Positive, energetic, enthusiastic, organized, detail-oriented team player
  • Ability to multi-task, creative, flexible and meets deadlines
  • Adapt readily to changes in work assignments and priorities within the department and organization at large


Apply: Qualified candidates may apply online here